Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to firstname.lastname@example.org
Klensworld is a Korean Color Contact Lenses Online Shop.
Our contact lenses are certified by FDA, KFDA, ISO 13485 and CE certifications. All of the lenses are manufactured by reputable contact lens manufacturers and tested by our product development team. Having said so, it is also important to follow proper wear and care guide, get a regular eye exam for maintaining good eye health. Please refer instructions for use for more details.
No, these lenses should not be worn when sleeping. You should always remove them before going to sleep.
Ordering from Klensworld is simple. If you know what you are looking for, use the links on top navigation bar. You can also search the item key words from the search column located on top left of the page. Once you have found an item, select the quantity you wish to purchase and use the 'ADD TO CART' button. Then, review the items in your shopping cart and click on "PROCEED TO CHECKOUT" to complete your order with payment.
We ship from our warehouse in South Korea. Order processing time requires at least 48 hours for shipments to be dispatched. Please note this can take longer during our sale periods and if an item you ordered is out of stock order processing times may be delayed. Orders are processed Monday - Friday from 9am - 6.00pm GMT+8 (Korea Time). Orders placed on Friday, Saturday, Sunday GMT+8 (Korea Time) will be processed Monday GMT+8 (Korea Time)
For any changes of shipping address, please contact us here. We are unable to redirect an order to another shipping address if your request submitted to us after 48 hours from your order date/time or your order has been dispatched. Please note changing your default shipping address in "Account" will not reflect in your recently made order.
We accept Paypal.
It is not possible to combine orders or add items to an existing order once payment is submitted. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
You have 15 days to report to us for any issues with your merchandise. The 15 days return policy shall be calculate from the date you receive the merchandise.
Your refund will either be issued based on original payment method used to place the order. There will be a 15% cancellation charge and shipping costs are non-refundable for orders that already dispatched with tracking number available. Unless your items are faulty.
These stunning contact lenses are manufactured in Korea with the latest technological advancements in contact lenses and the highest quality standards. You can be assured that they are exceptionally comfortable to wear for the entire day. Lens contains 38% water and is extremely breathable. You might even forget you are wearing them! Klensworld lenses are designed Korea and ever since their launch, they have become a top seller in the region and gained a loyal customer following around the world.
Our contact lens distribution center is located in Seoul, South Korea